Located next to each other in Nairobi's vibrant financial district, the Pullman Nairobi Upper Hill and Mercure Hotel Nairobi Upper Hill stand as premier 5-star and 4-star hospitality landmarks. This dual-property complex has recently achieved a significant milestone in its sustainability journey by completing comprehensive energy and water audits for both hotels.

The Pullman Nairobi Upper Hill (PNUH), originally opened in 2010 and fully renovated in 2024, features an eight-floor building covering a total built-up area of approximately 14,700 m² and comprising 162 guest rooms and 3 F&B outlets. Its neighbor, the Mercure Hotel Nairobi Upper Hill (MHNUH), occupies a sixteen-floor mixed-use building with approximately 10,570 m² of built-up area, housing 44 guest rooms, high-end meeting facilities, and WOJO Coworking spaces. Together, these properties serve as a distinctive urban hub for business and leisure travelers alike.

Pullman Nairobi Upper Hills (Left) , Mercure Nairobi Upper Hills (Right)

Sustainability Initiatives at Pullman & Mercure Nairobi Upper Hill

Both properties are recognized for their proactive environmental and social commitments, aligning operations with Accor’s global Sustainable Hospitality framework.

• EDGE Certified: Both hotels are EDGE Certified, meeting a global standard for green buildings that ensures at least 20% greater efficiency in energy and water usage compared to standard buildings.
• Green Key Certification: Both properties hold the prestigious Green Key status, recognizing excellence in environmental responsibility and sustainable tourism operations.
• Resource Efficiency: The hotels utilize LED lighting, motion sensors for guest area energy control, and sensor taps in public spaces to minimize water waste.
• Renewable Energy: Rooftop solar water heaters generate thermal energy for the Mercure Nairobi Upper Hill’s hot water needs.
• Single-Use Plastic Elimination: In line with global mandates, all single-use plastics have been removed from the guest experience and replaced with refillable dispensers and eco-friendly packaging.
• Food Waste Innovation: The properties have pioneered food waste management programs using tracking systems to monitor and reduce kitchen waste.
• Local Sourcing & Partnership: Pullman features an on-site herb garden on the 4th floor and sources ingredients like honey locally to support regional farmers. The hotels partner with organizations such as Ocean Sole to upcycle discarded flip-flops into art for the hotel lobbies.

Strategic Energy Roadmaps Completed by Q4 2025

To further solidify their leadership in sustainable hospitality, the properties partnered with EEG to conduct detailed ASHRAE Level 2 energy audits, which were successfully completed by the end of 2025.

• Pullman Nairobi Upper Hill: The audit identified a comprehensive roadmap of 15 efficiency measures that could yield total annual cost savings exceeding 35%.
• Mercure Nairobi Upper Hill: A strategic plan consisting of 10 key Energy Efficiency Measures (EEMs) was developed. If implemented, these measures will provide annual energy savings of approximately 21% and a 14% reduction in total utility costs.

These findings provide both Pullman and Mercure Nairobi Upper Hill with a clear, actionable roadmap to reduce operational costs while further enhancing their commitment to environmental stewardship in the heart of Kenya's capital.